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FAQs

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Q.

Where does Branvine come from?

Brainvine was established in April 2023 as an internal set of tools for digital e-commerce agency Yellowgrape. However, the tool was so popular with many customers that it continued on its own under Brainvine.

Q.

Can I change my subscription in the meantime?

You can upgrade, downgrade, or cancel your subscription at any time. You are not committed to anything and can therefore make flexible use of the options we offer.

Q.

What happens if I cancel my subscription?

Once you've subscribed, you can cancel your subscription at the touch of a button on your profile page. You can then still use your credits until the end of the paid period. Afterwards, you can turn your subscription back on with a single push of a button, should you need it.

Q.

How does the Brainvine credit system work?

At Brainvine, the credit system is simple. If you choose a starter subscription, you get 180 credits. These credits are reset with each new payment period, so you always start with the full amount.

Using our tools or getting an answer from our AI assistant costs you one credit at a time. This way, you always have a clear overview of your credit consumption and you know exactly where you stand.

Prefer no credits? Then choose us Unlimited subscription with which you unlimited access get up to all our tools!

Q.

Where can I get questions or feedback?

You can contact us 24/7 via live chat or an email to info@brainvine.ai or support@brainvine.ai. We're always here to help you!

Q.

I'm interested in Enterprise opportunities

For specific questions about Brainvine Teams, please contact sales@brainvine.ai or call 020 244 6905. Feel free to contact us to discuss the options and receive an attractive offer right away.