Privacy, Safety, and Ethics

In a world where data is becoming increasingly valuable, we at Brainvine understand that your privacy and data security are critical. That's why we've taken a number of strict measures to ensure that your data is always safe.

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Measures to protect your privacy and secure your data

  • Secure EU servers

    All our servers are located within the European Union, mainly in the Netherlands. This means that your data is protected by the world's most stringent privacy laws, in accordance with the General Data Protection Regulation (GDPR).

  • We do not share data

    We never share sensitive information with third parties, except when it is strictly necessary to provide services to you as a customer. Your information is yours, and we respect that. This is in line with the principle of data minimization as set out in the GDPR.

  • Full GDPR compliance

    Brainvine fully complies with the GDPR guidelines. We have data processing agreements with our AI providers that ensure that your data remains safe and private. These agreements are crucial to meet the data processor's responsibilities as described in Article 28 of the GDPR.

  • No model training

    Our AI providers are contractually obliged by means of a data agreement not to use your data to enrich, train or in any way improve their models. Your data remains your data. This protects your rights to privacy and data protection.

  • Encryption and privacy

    We never have “eyes-on” access to user conversations. Everything you share with us is stored in encrypted form so that only you can access it. This is an example of data protection by design and default settings, as required by Article 25 of the GDPR.

  • You are the boss.

    At Brainvine, you are always in control of your own data. We don't store anything without your permission, and if you decide to delete something, it's really gone. No copies, no leftovers. This is in line with the right to erase data, also known as the “right to be forgotten”, as described in article 17 of the GDPR.

  • Trust as a basis

    At Brainvine, it's all about trust. We are committed to protecting your privacy and providing a safe environment where you can work with peace of mind. Choose Brainvine and experience the security of data security and privacy protection at the highest level.