Full Time
Full Time
Function type
32 - 40 hours
2 - 4 years
About Brainvine
At Brainvine, we do not see AI as a threat but as an opportunity. Not only for our clients but also for our employees. From our beautiful offices on Amsterdam's Herengracht, we develop smart solutions that help companies grow. We are a team of driven professionals working every day on innovative products such as our Brainvine Marketing Suite and Brainvine Feeds. And the best part? We do this with a relaxed vibe, a lot of freedom, and the conviction that work should primarily be fun.
What are you going to do?
As a Customer Success Manager, you will be the face of Brainvine for our customers. You ensure that their journey with us goes smoothly from day one:
You guide new clients during their onboarding in the Marketing Suite and Brainvine Feeds.
You organize their environments and guide them step by step, so they can get started quickly.
You build strong relationships and ensure that customers make progress with our tools.
You coach clients in providing input and ensure that this happens in a timely manner.
You are their first point of contact and signal opportunities for further collaboration.
You work intensively with cutting-edge AI tools and continuously develop your expertise.
What are we looking for?
You are a natural communicator who genuinely thrives on customer contact.
You build strong relationships and ensure that customers make progress with our tools.
You have a hands-on mentality and are willing to take the lead in client projects.
You are eager to learn and want to develop yourself in the newest AI tools.
You are eager to learn and want to develop yourself in the newest AI tools.
Experience in customer success or account management is a nice bonus, but enthusiasm and willingness to learn weigh more.
What do we offer?
A market-conform salary with good secondary employment benefits.
Office on the iconic Herengracht in the heart of Amsterdam.
Brand new MacBook and all the tools you need.
Daily lunch and nice, driven colleagues.
Plenty of vacation days and a lot of freedom in your work style.
Unique opportunity to develop yourself in the AI world of tomorrow.
Relaxed work atmosphere where you can be yourself.
Ready for the next step?
Do you see yourself in this role? Can you envision working in our team on the Herengracht? Then send your CV and a short motivation explaining why you are the perfect Customer Success Manager for Brainvine. We look forward to your response!
